{"id":997,"date":"2021-05-25T15:29:38","date_gmt":"2021-05-25T08:29:38","guid":{"rendered":"http:\/\/192.168.1.47\/?page_id=997"},"modified":"2026-04-21T15:44:37","modified_gmt":"2026-04-21T08:44:37","slug":"eplusi-chinh-sach-bao-hanh","status":"publish","type":"page","link":"https:\/\/eplusi.net\/en\/eplusi-chinh-sach-bao-hanh\/","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"997\" class=\"elementor elementor-997\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8fe37d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8fe37d2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0b4a594\" data-id=\"0b4a594\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1096e5b elementor-widget elementor-widget-text-editor\" data-id=\"1096e5b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"content\"><div class=\"body\"><h4 style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh:<\/span><\/h4><ul style=\"text-align: justify;\"><li><span style=\"font-family: arial, helvetica, sans-serif;\">Ch\u00ednh s\u00e1ch b\u00e1n v\u00e0 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c Eplusi quy \u0111\u1ecbnh t\u1ea1i m\u1ee5c <a href=\"https:\/\/eplusi.net\/en\/eplusi-dieu-khoan-ban-va-su-dung-san-pham\/\"><strong>\u0110i\u1ec1u kho\u1ea3n<\/strong>,<strong> ti\u00eau chu\u1ea9n b\u00e1n v\u00e0 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m (\u0110i\u1ec1u kho\u1ea3n T&amp;C)<\/strong> <\/a>Qu\u00fd kh\u00e1ch h\u00e0ng vui l\u00f2ng \u0111\u1ecdc k\u1ef9 tr\u01b0\u1edbc khi mua h\u00e0ng, ch\u00fang t\u00f4i hi\u1ec3u r\u1eb1ng Qu\u00fd kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1ecdc v\u00e0 ch\u1ea5p nh\u1eadn c\u00e1c \u0111i\u1ec1u kho\u1ea3n n\u00e0y tr\u01b0\u1edbc khi mua s\u1ea3n ph\u1ea9m h\u00e0ng h\u00f3a c\u1ee7a Eplusi.<\/span><\/li><li><span style=\"font-family: arial, helvetica, sans-serif;\"><em>Nh\u1eefng s\u1ea3n ph\u1ea9m tr\u00ean website c\u1ee7a <strong>Eplusi.net<\/strong> \u0111\u01b0\u1ee3c ch\u00ednh Eplusi nghi\u00ean c\u1ee9u v\u00e0 ph\u00e1t tri\u1ec3n. V\u00ec th\u1ebf s\u1ea3n ph\u1ea9m bo m\u1ea1ch ph\u1ea7n c\u1ee9ng tr\u00ean s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh mi\u1ec5n ph\u00ed 12 th\u00e1ng k\u1ec3 t\u1eeb ng\u00e0y b\u00e0n giao s\u1ea3n ph\u1ea9m tr\u00ean to\u00e0n qu\u1ed1c n\u1ebfu c\u00f3 l\u1ed7i x\u00e3y ra. Nh\u1eefng ph\u1ee5 ki\u1ec7n kh\u00f4ng ph\u1ea3i l\u00e0 bo m\u1ea1ch s\u1ebd \u0111\u01b0\u1ee3c Eplusi b\u1ea3o h\u00e0nh theo b\u1ea3o h\u00e0nh c\u1ee7a nh\u00e0 cung c\u1ea5p.<\/em><\/span><\/li><li><span style=\"font-family: arial, helvetica, sans-serif;\">Khi h\u1ebft th\u1eddi gian b\u1ea3o h\u00e0nh, t\u00f9y s\u1ef1 c\u1ed1 x\u1ea3y ra Eplusi s\u1ebd x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n v\u00e0 b\u00e1o gi\u00e1 c\u1ee5 th\u1ec3 cho kh\u00e1ch h\u00e0ng.<\/span><\/li><li><span style=\"font-family: arial, helvetica, sans-serif;\">Trong tr\u01b0\u1eddng h\u1ee3p x\u1ea3y ra s\u1ef1 c\u1ed1, Kh\u00e1ch h\u00e0ng ph\u1ea3i gi\u1eef nguy\u00ean hi\u1ec7n tr\u01b0\u1eddng v\u00e0 th\u00f4ng b\u00e1o y\u00eau c\u1ea7u Eplusi \u0111\u1ebfn ki\u1ec3m tra, x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n v\u00e0 c\u00f3 bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c trong th\u1eddi gian s\u1edbm nh\u1ea5t.<\/span><\/li><li><span style=\"font-family: arial, helvetica, sans-serif;\">Khi nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o c\u1ee7a Kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ef1 c\u1ed1 c\u1ee7a thi\u1ebft b\u1ecb, Eplusi c\u00f3 tr\u00e1ch nhi\u1ec7m h\u01b0\u1edbng d\u1eabn qua \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1. Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00e3 h\u01b0\u1edbng d\u1eabn nh\u01b0ng kh\u00f4ng kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c th\u00ec Eplusi ph\u1ea3i c\u00f3 m\u1eb7t t\u1ea1i \u0111\u1ecba \u0111i\u1ec3m \u0111\u1eb7t thi\u1ebft b\u1ecb \u0111a\u0303 qui \u0111i\u0323nh trong v\u00f2ng 05 ng\u00e0y (T\u00ednh theo gi\u1edd h\u00e0nh chi\u0301nh v\u00e0 ng\u00e0y l\u00e0m vi\u1ec7c theo Quy \u0111\u1ecbnh c\u1ee7a nh\u00e0 n\u01b0\u1edbc) \u0111\u1ec3 kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 cho Kh\u00e1ch h\u00e0ng.<\/span><\/li><li><span style=\"font-family: arial, helvetica, sans-serif;\">\u0110\u1ed1i v\u1edbi nh\u1eefng s\u1ef1 c\u1ed1 kh\u00f4ng kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c t\u1ea1i ch\u1ed7 v\u00ec Kh\u00e1ch h\u00e0ng xa qu\u00e1 50Km t\u00ednh t\u1eeb n\u01a1i b\u00e1n s\u1ea3n ph\u1ea9m, th\u00ec thi\u1ebft b\u1ecb s\u1ebd \u0111\u01b0\u1ee3c Kh\u00e1ch h\u00e0ng chuy\u1ec3n t\u1edbi \u0111\u1ecba \u0111i\u1ec3m b\u1ea3o h\u00e0nh c\u1ee7a Eplusi t\u1ea1i s\u1ed1 76, \u0110\u01b0\u1eddng s\u1ed1 16, Khu n\u00e2ng c\u1ea5p \u0111\u00f4 th\u1ecb An Kh\u00e1nh, Ph\u01b0\u1eddng An Kh\u00e1nh, Qu\u1eadn Ninh Ki\u1ec1u, TP. C\u1ea7n Th\u01a1. Th\u1eddi gian b\u1ea3o h\u00e0nh t\u1ed1i \u0111a kh\u00f4ng qu\u00e1 15 (m\u01b0\u1eddi l\u0103m) ng\u00e0y n\u1ebfu c\u00f3 s\u1eb5n linh ki\u1ec7n thay th\u1ebf, \u0111\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng c\u00f3 s\u1eb5n linh ki\u1ec7n thay th\u1ebf b\u00ean B s\u1ebd th\u00f4ng b\u00e1o th\u1eddi gian c\u1ee5 th\u1ec3 cho b\u00ean A sau khi ti\u1ebfp nh\u1eadn thi\u1ebft b\u1ecb v\u00e0 ki\u1ec3m tra k\u1ef9 thu\u1eadt.<\/span><\/li><li><span style=\"font-family: arial, helvetica, sans-serif;\">Eplusi b\u1ea3o \u0111\u1ea3m cung c\u1ea5p cho Kh\u00e1ch h\u00e0ng c\u00e1c ph\u1ee5 t\u00f9ng d\u1ef1 ph\u00f2ng trong tr\u01b0\u1eddng h\u1ee3p c\u1ea7n c\u00f3 ph\u1ee5 t\u00f9ng thay th\u1ebf trong th\u1eddi gian b\u1ea3o h\u00e0nh, bao g\u00f4\u0300m c\u00e1c ph\u1ee5 t\u00f9ng d\u1ef1 ph\u00f2ng \u0111\u1ec3 thay th\u1ebf \u0111\u1ecbnh k\u1ef3 v\u00e0 ph\u1ee5 t\u00f9ng s\u1eeda ch\u1eefa khi c\u00f3 h\u01b0 h\u1ecfng.<\/span><\/li><\/ul><p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>C\u00e1c \u0111i\u1ec1u kho\u1ea3n sau \u0111\u00e2y kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh:<\/strong><\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">a) B\u1ea3o tr\u00ec ho\u1eb7c hi\u1ec7u chu\u1ea9n s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang h\u01b0\u1edbng d\u1eabn, kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7.<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">b) Ph\u1ea7n m\u1ec1m, giao di\u1ec7n, b\u1ed9 ph\u1eadn, ho\u1eb7c linh ki\u1ec7n kh\u00f4ng \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Eplusi.<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">c) S\u1eeda \u0111\u1ed5i tr\u00e1i ph\u00e9p ho\u1eb7c s\u1eed d\u1ee5ng kh\u00f4ng \u0111\u00fang h\u01b0\u1edbng d\u1eabn.<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">d) Ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i c\u00e1c ti\u00eau chu\u1ea9n m\u00f4i tr\u01b0\u1eddng \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 cho s\u1ea3n ph\u1ea9m.<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">e) L\u01b0u tr\u1eef kh\u00f4ng \u0111\u00fang c\u00e1ch, chu\u1ea9n b\u1ecb \u0111\u1ecba \u0111i\u1ec3m l\u1eafp \u0111\u1eb7t ho\u1eb7c b\u1ea3o tr\u00ec sai.<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">f) Kh\u00e1ch h\u00e0ng t\u1ef1 s\u1eeda ch\u1eefa ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o kh\u00e1c ngo\u00e0i Eplusi.<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">g) V\u1eadt li\u1ec7u ho\u1eb7c b\u1ed9 ph\u1eadn s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng do hao m\u00f2n t\u1ef1 nhi\u00ean.<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">h) L\u1ed7i ho\u1ea1t \u0111\u1ed9ng c\u1ee7a s\u1ea3n ph\u1ea9m do kh\u00e1ch h\u00e0ng t\u1ef1 ch\u1ec9nh s\u1eeda c\u1ea5u h\u00ecnh.<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">i) S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i v\u00e0 \u0111\u01b0\u1ee3c ch\u1ee9ng minh do c\u00e1c ho\u1ea1t \u0111\u1ed9ng ho\u1eb7c s\u1ef1 s\u01a1 su\u1ea5t c\u1ee7a b\u00ean s\u1eed d\u1ee5ng.<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">k) Ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng hi\u1ec7u qu\u1ea3 ho\u1eb7c b\u1ecb l\u1ed7i c\u1ee7a s\u1ea3n ph\u1ea9m do c\u00e1c h\u1ea1n ch\u1ebf ho\u1eb7c quy\u1ec1n s\u1eed d\u1ee5ng t\u1ea7n s\u1ed1 v\u00f4 tuy\u1ebfn \u0111i\u1ec7n h\u1ea1n ch\u1ebf ph\u00e1t s\u00f3ng \u1edf b\u1ea5t k\u1ef3 khu v\u1ef1c n\u00e0o.<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">l) Tem b\u1ea3o h\u00e0nh d\u00e1n tr\u00ean s\u1ea3n ph\u1ea9m b\u1ecb b\u00f3c v\u1ee1 kh\u00f4ng c\u00f2n nguy\u00ean v\u1eb9n.<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">m) Nh\u1eefng nguy\u00ean nh\u00e2n kh\u00f4ng ph\u1ea3i do Eplusi.<\/span><\/p><p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>\u0110\u1ecba \u0111i\u1ec3m ti\u1ebfp nh\u1eadn h\u1ed7 tr\u1ee3 b\u1ea3o h\u00e0nh:<\/strong><\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">&#8211; S\u1ed1 76, \u0110\u01b0\u1eddng s\u1ed1 16, Khu n\u00e2ng c\u1ea5p \u0111\u00f4 th\u1ecb An Kh\u00e1nh, Ph\u01b0\u1eddng An Kh\u00e1nh, Qu\u1eadn Ninh Ki\u1ec1u, TP. C\u1ea7n Th\u01a1<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">&#8211; \u0110i\u1ec7n tho\u1ea1i: 0292 3 833 433\u00a0<\/span><\/p><p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Ph\u00ed chuy\u1ec3n ph\u00e1t h\u00e0ng h\u00f3a b\u1ea3o h\u00e0nh:<\/strong><\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">&#8211; Kh\u00e1ch h\u00e0ng s\u1ebd ch\u1ecbu ph\u00ed chuy\u1ec3n h\u00e0ng h\u00f3a chi\u1ec1u \u0111\u1ebfn \u0111\u1ecba \u0111i\u1ec3m b\u1ea3o h\u00e0nh C\u00f4ng ty Eplusi.<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">&#8211; C\u00f4ng ty Eplusi ch\u1ecbu ph\u00ed chuy\u1ec3n h\u00e0ng h\u00f3a chi\u1ec1u ng\u01b0\u1ee3c l\u1ea1i cho Kh\u00e1ch h\u00e0ng n\u1ebfu C\u00f4ng ty Eplusi ki\u1ec3m tra nguy\u00ean nh\u00e2n s\u1ef1 c\u1ed1 n\u1eb1m trong \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh.<\/span><\/p><p style=\"text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Th\u1eddi gian ti\u1ebfp nh\u1eadn h\u1ed7 tr\u1ee3 b\u1ea3o h\u00e0nh:<\/strong><\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">&#8211; S\u00e1ng (T\u1eeb Th\u1ee9 2 \u0111\u1ebfn Th\u1ee9 6): 8:00 \u2013 11:30<\/span><\/p><p style=\"padding-left: 40px; text-align: justify;\"><span style=\"font-family: arial, helvetica, sans-serif;\">&#8211; Chi\u1ec1u (T\u1eeb th\u1ee9 2 \u0111\u1ebfn Th\u1ee9 6): 13:30 \u2013 17:00.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh: Ch\u00ednh s\u00e1ch b\u00e1n v\u00e0 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c Eplusi quy \u0111\u1ecbnh t\u1ea1i m\u1ee5c \u0110i\u1ec1u kho\u1ea3n, ti\u00eau chu\u1ea9n b\u00e1n v\u00e0 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m (\u0110i\u1ec1u kho\u1ea3n T&amp;C) Qu\u00fd kh\u00e1ch h\u00e0ng vui l\u00f2ng \u0111\u1ecdc k\u1ef9 tr\u01b0\u1edbc khi mua h\u00e0ng, ch\u00fang t\u00f4i hi\u1ec3u r\u1eb1ng Qu\u00fd kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1ecdc v\u00e0 ch\u1ea5p nh\u1eadn c\u00e1c<a class=\"more-link\" href=\"https:\/\/eplusi.net\/en\/eplusi-chinh-sach-bao-hanh\/\">Continue reading <span class=\"screen-reader-text\">&#8220;Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh&#8221;<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false},"_links":{"self":[{"href":"https:\/\/eplusi.net\/en\/wp-json\/wp\/v2\/pages\/997"}],"collection":[{"href":"https:\/\/eplusi.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eplusi.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eplusi.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eplusi.net\/en\/wp-json\/wp\/v2\/comments?post=997"}],"version-history":[{"count":36,"href":"https:\/\/eplusi.net\/en\/wp-json\/wp\/v2\/pages\/997\/revisions"}],"predecessor-version":[{"id":8578,"href":"https:\/\/eplusi.net\/en\/wp-json\/wp\/v2\/pages\/997\/revisions\/8578"}],"wp:attachment":[{"href":"https:\/\/eplusi.net\/en\/wp-json\/wp\/v2\/media?parent=997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}